State and local governments are awash in data—but too often, legacy systems, siloed departments, and sheer volume prevent that data from delivering meaningful impact. This paper explores how modern content management platforms can transform unstructured records into actionable intelligence, driving better decision-making, stronger public trust, and more equitable outcomes.
Through real-world examples, including a case study from Long Beach, California, you'll discover how integrated data strategies are enabling agencies to personalize services, enhance emergency response, and collaborate more effectively across departments. With secure, role-based access and built-in compliance, agencies can maintain privacy while ensuring the right information reaches the right people at the right time.
Whether you're addressing homelessness, managing infrastructure, or preparing for the next crisis, this paper offers a timely and practical roadmap for using data to anticipate needs—not just react to them—and build more connected, resilient communities.
