The 2026 State of Online Payments

Discover What’s Driving the Future of Digital Bill Payments

This sixth annual report delivers essential insights into how, when, and why Americans are paying their bills digitally. Based on a nationally representative survey of 2,000 bill payers, get your copy to uncover:

• Which payment channels are surging in popularity, and which have stalled
• Payer preferences and opportunities for adoption by age, income, and bill type
• Common pain points and barriers to digital payments and how to solve them
• The most popular day of the week for bill payment, insights on AutoPay adoption, and more