While it’s tempting to focus on the modern features NG9-1-1 enables – like the transmission of voice, text, photos, videos and IoT data over an internet protocol-based (IP) network -- the underlying network is the main ingredient in the success of any deployment. Organizations need a robust, intelligent network that ensures the availability, interoperability, scalability, flexibility and security that advanced NG9-1-1 services require. This issue brief discusses how many state and local public safety organizations are turning to full-service network solution providers that can help alleviate the risk, complexity and funding challenges associated with deploying NG9-1-1.