A Government Leader's Book of Best Practices: AI Readiness

AI is transforming the way we do business. The same is true when it comes to how it can better help public sector agencies serve their constituents. While AI adoption in the public sector may be lagging behind the business world, governments worldwide are recognizing the benefits of AI and the importance of catching up with the private sector. But before agencies can realize the benefits of AI, they need a good data strategy – and that starts with digital transformation.

This report offers information on how real public sector agencies got started on their AI and digital transformation journeys and how they successfully incorporated AI into their operations to improve the constituent experience, enhance productivity, and enable data-driven decision-making.

Read the report to learn:

  • How the California Department of Motor Vehicles uses AI to enhance constituent experience and services
  • How the Australia Department of Health and Aged Care uses AI to deliver an affordable, quality care system
  • How the Ministry of Trade and Industry in Singapore uses AI to transform the country into a technologically advanced and digitally connected society

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