A Guide to Managing Government Content at Scale with AI

Every day, public agencies handle a constant stream of files — from zoning requests and benefit applications to internal memos, contracts, and case documents. Most of that information lives in disconnected systems or shared drives, making it hard to access, track, or use.

This guide offers a straightforward look at how state and local agencies are using Intelligent Content Management to:

• Organize unstructured information in a secure, centralized system
• Speed up routine processes like e-signatures, approvals, and case routing
• Reduce reliance on outdated tools and redundant systems
• Maintain compliance with regulations like HIPAA, CJIS, and IRS-1075
• Free time for staff to focus on more strategic work

You’ll also read how state and local governments are putting this into practice — improving collaboration, cutting back on manual steps, and delivering better service to the public.