When it comes to government operations, payment collection isn't a back-office chore—it's a pivotal revenue entryway that affects revenue targets, compliance, and public trust, covering about half of local governments revenue. But clunky systems and disconnected tools are still the norm in many agencies.
This eBook outlines eight essential capabilities to prioritize in your next payment solution RFP—from real-time integration and automated reconciliation to multilingual accessibility and built-in security. Whether you're collecting fees from permits, utilities, or recreation programs, this guide will help you evaluate your existing solution, avoid common pitfalls, and select a platform that actually meets your agency's needs.
