Agentic AI is emerging as the next transformative force in public sector innovation — and forward-thinking government leaders need to prepare now.
This thought leadership paper, produced by Government Technology and sponsored by Google Cloud, introduces government IT and innovation professionals to the game-changing potential of agentic AI — autonomous systems that don't just respond to commands, but proactively pursue goals, adapt in real time, and make operational decisions within set parameters.
Unlike traditional generative AI, agentic AI can complete complex workflows — from streamlining benefits delivery and permit processing to automating case management and accelerating emergency response. The paper clearly outlines where government stands today, what’s holding back broader adoption (like fragmented data and workforce readiness), and how public agencies can begin safely and strategically integrating this technology.
