Automate and Re-Imagine Processes with Intelligent Content Management

From permitting and licensing to benefits processing and public records, paper-heavy workflows continue to drain time, resources, and morale. But government agencies across the country are solving this challenge with a new approach: enterprise-wide, intelligent content management.

This new position paper from Government Technology and Hyland shows how agencies are:

  • Automating manual, repetitive tasks across departments
  • Using AI-powered document processing to improve speed and accuracy
  • Empowering staff to focus on strategic, high-value work
  • Enhancing the constituent experience with digital self-service portals

With the right tools in place, your agency can unlock time, insight, and efficiency at scale — without replacing core systems.

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