Becoming a Mostly Digital Government

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Digital transformation began before the pandemic but rapidly accelerated during the pandemic response due to building closures and other social distancing measures. Employees needed the ability to work fully from home, and constituents needed no-contact and paperless options to make payments, obtain licenses, submit building plans, and conduct other business without visiting a city hall or other government office. Learn how government leaders in mid-sized local government jurisdictions are approaching IT modernization.

For more information and resources regarding how the cloud is impacting local government, visit