Digital service delivery is no longer optional - it’s mission-critical. But public sector IT teams are often asked to do more with less, while managing aging infrastructure and increasing cyber risk. This report breaks down how agencies like yours are using a modern operations cloud to eliminate silos, reduce incident noise by over 90%, and cut penalties and downtime. Backed by Forrester research, this TEI study shows how smart platforms are helping agencies become more resilient, responsive, and budget-conscious - without overhauling their entire tech stack.
