The intensely information-focused work of an internal audit department is primed for modern technology to replace paper documents and manual processes. And as governments accelerate their digital transformation plans, the internal audit function may come under consideration. A steady flow of insights regarding how technology can streamline work and improve remote and hybrid work experiences adds to the urgency. The story of how the Metropolitan Atlanta Regional Transit Authority (MARTA) moved to a digital audit platform shows the value of modernization — before and during the pandemic — and for continued improvements in the future.
