Many education leaders are now realizing digital transformation needs to happen on an enterprise scale to support flexible environments and ensure learning continuity for the future. While changes like these take time, districts and universities can build a foundation for transformation by focusing on back-end processes first. For instance, in the mailroom, even a modest overhaul can change everything about the way an institution handles its most basic communications. This issue brief discusses how to get started on the path to transformation by implementing a digital mailroom.
