HHS Guide: How AI & Automation Are Shaping the Next Era of Health & Human Services

As in nearly every other part of government, automation and artificial intelligence will transform the way health and human services agencies meet their mission in the coming years. AI helps HHS agencies transform the client experience; improve the employee experience; reduce administrative and regulatory burdens; promote system efficiency and effectiveness; and predict patient and community health needs. This comprehensive new guide from Governing, Government Technology and the American Public Human Services Association provides a roadmap for implementing and optimizing AI to deliver safer, smarter, better services for HHS agencies, their partners and the communities they serve.

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