Over the last year, many state and local governments have dealt with double-digit percentage revenue shortfalls. At the same time, government agencies face increased constituent demand for digital services and a massive shift to remote work. The need for technology modernization to achieve their missions has only been magnified by the global crisis. This issue brief offers state and local governments a playbook for how to do more with less in 2021 (and beyond to future-proof their operations) by reassessing their approach to content management and embracing next-generation digital strategies and capabilities.