How Chicago Simplified its Building Permit Program

Each year, thousands of Chicago’s residents and businesses undertake minor projects that require a permit from the Department of Buildings, fueling the need for a simplified, streamlined online process for applying and approving projects.

Express Permits account for one-third of Chicago’s building permits, but until recently the city lacked an efficient way to process them. That changed in November 2023, when DOB migrated Express Permits onto the city’s existing enterprise platform.

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