Developments in technology are transforming nearly every industry — and government is no exception. Today, federal, state, and local government agencies are seeking to improve the way they engage with constituents online, and how they deliver public services.
Any digital service must be tailored to each agency’s individual requirements, from a small city council to a major federal government department. Requirements, such as accessibility, and regulations must be satisfied.
In this ebook, we’ll take a closer look at the challenges, benefits, and the next steps in this journey — and how government agencies can enable constituents to reap the benefits of an open, collaborative approach to digital services.