When Brevard County, Florida faced the end of support for its legacy SAP ERP system, the stakes were high. Core government functions — from payroll and procurement to HR and finance — depended on that platform. But instead of launching a risky, high-stakes overhaul, the county took a smarter approach: planning early, modernizing incrementally, and prioritizing service continuity every step of the way.
This case study offers a blueprint for how government IT leaders can lead complex ERP modernization efforts without disrupting daily operations or losing stakeholder trust. Through strategic planning, phased execution, and embedded team leadership, Brevard's modernization laid the foundation for future digital transformation.
