With more than 550 lane miles of roadway to maintain,1 the city of Orem, Utah’s Streets Section in the Department of Public Works has set a bold goal: a pothole-free city in which any reported pothole is repaired in under 48 hours. Considering the high costs of repaving roads and the fact that pavement failures usually start with potholes, it’s an important goal — not only for saving money over the long run but also for preventing traffic hazards and contributing to the community’s overall quality of life.
To help meet this goal, the Streets Section has created an end-to-end Report a Pothole solution that relies on VertiGIS Studio and Novotx’s Elements XS program, which enables web-based pothole reporting, detailed tracking, record-keeping, updates and more.