How a Utility Improved Revenue Collection with a Move to Cloud

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In 2018, the city of Jackson, Miss., lost a significant amount of monthly revenue because its water utility relied on an aging server infrastructure. The city’s servers were at maximum performance and running out of storage capacity. That all changed when the city migrated its utility billing system applications to the cloud. Download this paper to find out how Jackson’s move to the cloud enabled it to collect $10 million more than the previous year because of more accurate and timely bills, and how it set the stage for the city to pursue new technology and business improvements in the future.