The COVID-19 pandemic has highlighted the essential nature of public works and the teams who ensure the bedrock of their communities — its most critical infrastructure — continues operating. But the work is just beginning. As state and local governments move into a challenging and unpredictable fiscal climate, public works leaders need to ensure their operations can be sustained. This white paper explores data-driven strategies and technologies that public works leaders can leverage to ensure they continue to provide excellent citizen service while maximizing scarce public resources.