In 2020, the COVID-19 pandemic changed everything. State and local governments had to quickly figure out the best ways to respond to an unprecedented situation impacting huge numbers of citizens in need of urgent assistance. It became widely recognized that technology, especially a hybrid cloud-based infrastructure, was the key to business continuity. This is the vision behind Government 360, a strategy for ongoing government modernization. Download this guide to find out how to leverage cloud and other key technologies to think outside the box and challenge the norm of how you serve citizens now and into the future.