Modernization-as-a-Service: Agencies Find New Ways to Overcome Digital Transformation Challenges

State and local governments have growing needs around technology modernization to strengthen security, improve resilience and support new workforce models. However, many agencies lack in-house IT resources to tackle major modernization projects. As a result, more jurisdictions are considering as-a-service solutions to drive digital transformation. This report presents findings from a national research survey conducted by the Center for Digital Government on how agencies are using as-a-service solutions today and where they plan to expand these activities in the future.

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