Modernizing IT to Provide a Better Digital Experience

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The Douglas-Omaha Technology Commission (DOTComm) maintains and supports all IT applications used across the city and county, but the fact that a lot of those applications are based on legacy technologies prevents it from delivering more modern experiences to agencies and constituents. Moving to the cloud is allowing DOTComm to overcome this barrier. For instance, by building the Douglas County Department of Mental Health’s case management application on the Salesforce Service Cloud, the department has been able to streamline patient intake, aggregate data and create a platform for future innovation. Download this case study to learn more about how the cloud helps DOTComm modernize on a small budget.