Did you know residents expect the same seamless customer experiences (CX) from your government agency as they do from the private sector? Are you providing the right experiences in today’s digital-first world?
This new eBook from NICE reveals how your agency can elevate the CX with new resident engagement channels and tools like the cloud, AI, and self-service. It also includes case studies from real agencies on how their teams leveraged these tools to improve resident satisfaction and operations.
Read the eBook to learn how to:
