The Future of Workflow Automation in State and Local Government

To create a successful hybrid work environment, public sector CIOs must continue to invest in workflow automation. Modernized technologies will allow agencies to efficiently and securely complete tasks in the new hybrid workspace. Additionally, these technologies give staff the ability to effectively serve all constituents. Drawing on the CDG research, this white paper explores where state and local government leaders are headed in terms of process automation, including the benefits of automating particular processes and strategies for the successful integration of automation solutions.

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