The Importance of Social Media in Crisis Communications eBook

To help public safety communicators, this eBook provides actionable advice for using social media to inform citizens during natural disasters, civil unrest, and the ongoing COVID-19 pandemic.

Our eBook will teach you:

• The social platforms most utilized by your citizens
• Why social media needs to be a critical component of your crisis communication plan
• How mobile technology is impacting the growth of social media
• How to leverage Facebook and Twitter specifically during a crisis