Though state and local governments have digitized many parts of their operations, paper-based processes are still common, presenting an opportunity for further improvement. In a recent Center for Digital Government (CDG) survey commissioned by Canon, 48% of state and local government officials indicated most of their organization’s processes are paperless, which means more than half of public sector organizations still primarily use paper-based processes. Not surprisingly, the survey also found paper-based processes lead to higher costs for printing, mailing and storage as well as slower processing times. Download the full report to dive deeper into the survey results and get guidance for digitization projects.