Many organizations have adopted functions such as robotic process automation (RPA), artificial intelligence (AI) and end-to-end process automation to improve efficiency. Now, forward-thinking organizations – including some state and local governments – are going further. By synthesizing those and other key functionalities, these agencies are embracing hyperautomation as a way to transform the way they do business. Here’s how hyperautomation works – and what governments need to know to get started.