The New York City Office of Technology and Innovation (OTI) faced significant challenges with legacy applications, which struggled to meet constituent needs, posed security risks, and experienced frequent outages. To address these issues, OTI partnered with technology providers to migrate nearly 30 applications to the cloud. This case study details how OTI strategically handled its application modernization journey and shares critical lessons learned for other agencies. Read more to find out how your agency might approach moving applications to the cloud.